Privacy Policy

We respect your privacy and are committed to protecting your personal data in accordance with GDPR.

Last updated: 14 juillet 2025

Introduction

Carpentry Enterprise (hereinafter "we", "our" or "the company") is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal information.

This policy applies to all services provided by Carpentry Enterprise and describes your rights regarding your personal data under the General Data Protection Regulation (GDPR).

1. What data do we collect?

Personal data:

• First and last name
• Email address
• Delivery and billing address
• Phone number (optional)

Technical data:

• IP address
• Browser type and version
• Device type used
• Cookie and browsing data

Order data:

• Ordered products
• Payment information (secured)
• Delivery preferences

2. How do we use your data?

We use your personal data to:

• Order processing - Manage your orders, payments and deliveries
• Communication - Contact you regarding your orders and customer service
• Service improvement - Analyze site usage to improve our services
• Legal obligations - Comply with our accounting and legal obligations

3. Legal basis for processing

We process your personal data based on:

• Consent - For sending newsletters and marketing communications
• Contract performance - To process your orders and provide our services
• Legitimate interest - For improving our services and security
• Legal obligation - To comply with accounting and tax requirements

5. Data retention

We retain your data for:

• Account data - As long as your account is active or as per your requests
• Order data - 10 years for accounting and tax obligations
• Marketing data - Until you unsubscribe or 3 years of inactivity
• Technical data - Maximum 13 months for cookies and logs

6. Your GDPR rights

In accordance with GDPR, you have the following rights:

Right of access

Get a copy of your personal data

Right to rectification

Correct inaccurate or incomplete data

Right to erasure

Delete your data in certain circumstances

Right to portability

Receive your data in a structured format

Right to object

Object to processing for legitimate reasons

Right to restriction

Limit processing in certain cases

7. Data security

We implement appropriate security measures:

• SSL/TLS encryption for all transmissions
• Strict access control to personal data
• Continuous system monitoring
• Secure and regular backups
• Staff training on data protection

8. Contact and complaints

To exercise your rights or for any questions regarding this policy:

Data Protection Officer (DPO)

Email: dpo@carpentry-enterprise.com

Adresse: 123 Rue de l'Artisanat, 75001 Paris, France

Téléphone: +33 1 23 45 67 89

We commit to responding within a maximum of 30 days.

Right to complaint:
You have the right to lodge a complaint with the relevant data protection authority if you believe your rights are not being respected.